Understanding trans-level alignment for New Product Development Teams in hybrid teamwork arrangements

Abstract

This PhD thesis investigates the impact of organisational levels on New Product Development (NPD) Teams in hybrid teamwork setups. Unlike previous studies that focused on individual levels or rarely considered two levels simultaneously, this research builds on literature covering individual, team, and organisational perspectives. Emphasising the significance of alignment throughout the entire system, the thesis aims to contribute to team outcomes. Comprising three core empirical studies with 97 participants, the research explores contextual influences on NPD teams. The first study establishes a foundation by defining effectiveness in modern NPD teamwork across organisational levels, examining broad contextual factors. The second study focuses on key factors for aligning team members within NPD environments, particularly team compositions. The third study integrates findings from previous studies to explore how identified factors impact overall alignment, aiming for better person-environment fit and compatibility. Considering individual perspectives on the organisational landscape and dynamic organisational needs, the research has the potential to enhance hiring practices and promote long-term employee retention. Utilising qualitative and mixed-method techniques, the studies present a unified approach to assess the current effectiveness of NPD teams, considering all levels of the organisation. Following a structured approach using the key stages of Design Research Methodology, the research incorporates divergent and convergent thinking. The derived whole systems approach and trans-level alignment model offer potential benefits for practitioners and researchers in understanding team effectiveness. By adopting an interdisciplinary perspective encompassing management, systems, psychology, behaviour, work, and identities, the thesis provides an original insight into team dynamics and effectiveness. Additionally, it establishes a foundation for future research, extending beyond NPD teams to explore other functionally diverse teams crucial for growth and competitive advantage across various industries.