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  4. The impact of mobile technology on teamwork and communication in hospitals: a systematic review
 
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The impact of mobile technology on teamwork and communication in hospitals: a systematic review
File(s)
JAMIA - Mobile Systematic Review REVISED MANUSCRIPT CLEAN COPY.docx (323.01 KB)
Accepted version
JAMIA - Appendix Table 1.docx (17.53 KB)
Supporting information
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Author(s)
Martin, Guy
Khajuria, Ankur
Arora, Sonal
King, Dominic
Ashrafian, Hutan
more
Type
Journal Article
Abstract
Objectives: Effective communication is critical to the safe delivery of care but is characterized by outdated technologies. Mobile technology has the potential to transform communication and teamwork but the evidence is currently uncertain. The objective of this systematic review was to summarize the quality and breadth of evidence for the impact of mobile technologies on communication and teamwork in hospitals. Materials and Methods: Electronic databases (MEDLINE, PsycINFO, EMBASE, CINAHL Plus, HMIC, Cochrane Library, and National Institute of Health Research Health Technology Assessment) were searched for English language publications reporting communication- or teamwork-related outcomes from mobile technologies in the hospital setting between 2007 and 2017. Results: We identified 38 publications originating from 30 studies. Only 11% were of high quality and none met best practice guidelines for mobile-technology-based trials. The studies reported a heterogenous range of quantitative, qualitative, and mixed-methods outcomes. There is a lack of high-quality evidence, but nonetheless mobile technology can lead to improvements in workflow, strengthen the quality and efficiency of communication, and enhance accessibility and interteam relationships. Discussion: This review describes the potential benefits that mobile technology can deliver and that mobile technology is ubiquitous among healthcare professionals. Crucially, it highlights the paucity of high-quality evidence for its effectiveness and identifies common barriers to widespread uptake. Limitations include the limited number of participants and a wide variability in methods and reported outcomes. Conclusion: Evidence suggests that mobile technology has the potential to significantly improve communication and teamwork in hospital provided key organizational, technological, and security challenges are tackled and better evidence delivered.
Date Issued
2019-01-25
Date Acceptance
2018-11-29
Citation
Journal of the American Medical Informatics Association, 2019, 26 (4), pp.339-355
URI
http://hdl.handle.net/10044/1/66602
URL
https://academic.oup.com/jamia/article/26/4/339/5301725
DOI
https://www.dx.doi.org/10.1093/jamia/ocy175
ISSN
1067-5027
Publisher
Oxford University Press (OUP)
Start Page
339
End Page
355
Journal / Book Title
Journal of the American Medical Informatics Association
Volume
26
Issue
4
Copyright Statement
© The Author(s) 2019. Published by Oxford University Press on behalf of the American Medical Informatics Association.All rights reserved. For permissions, please email: journals.permissions@oup.com. . This is a pre-copy-editing, author-produced version of an article accepted for publication in Journal of the American Medical Informatics Association following peer review. The definitive publisher-authenticated version is available online at: https://academic.oup.com/jamia/advance-article/doi/10.1093/jamia/ocy175/5301725
Sponsor
National Institute of Health Research
Identifier
https://www.ncbi.nlm.nih.gov/pubmed/30689893
PII: 5301725
Subjects
Science & Technology
Technology
Life Sciences & Biomedicine
Computer Science, Information Systems
Computer Science, Interdisciplinary Applications
Health Care Sciences & Services
Information Science & Library Science
Medical Informatics
Computer Science
medical informatics
communication
hospitals
smartphone
CLINICAL COMMUNICATION
UNINTENDED CONSEQUENCES
SMARTPHONES
MEDICINE
INTERRUPTIONS
INFORMATION
ASSOCIATION
REVOLUTION
WORKLOAD
WHATSAPP
communication
hospitals
medical informatics
smartphone
Medical Informatics
08 Information and Computing Sciences
09 Engineering
11 Medical and Health Sciences
Publication Status
Published
Coverage Spatial
England
Date Publish Online
2019-01-25
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