Passing the baton? Handing over digital data from the project to operations

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Title: Passing the baton? Handing over digital data from the project to operations
Authors: Whyte, JK
Lindkvist, C
Jaradat, S
Item Type: Journal Article
Abstract: From fieldwork conducted ahead of the London Olympic Games, we develop new understanding of how organizations hand over digital data from the project to operations. Prior research explains how practitioners negotiate meaning across boundaries in ongoing work. However, it gives little attention to hand-over, where one group disengages as another engages. We use the analogy of the baton pass in a relay race to articulate how hand-over requires attention to sequence, timing, passing technique and communication within a time-constrained window of opportunity. In our case study, the project delivery team transfer responsibility for sports venues and other facilities, and their associated digital data, to Games operators. We show how delivery professionals both project the nature of future work; and probe how meanings will be interpreted. They seek to extend the window to discuss and negotiate meaning with operators. Our study contributes to research on engineering projects and on the coordination of knowledge work by articulating the baton pass, window of opportunity and projection and probing activities involved in hand-over. Understanding and improving the hand-over of digital data from the project to operations is important to enable owners and operators to better manage built infrastructure.
Issue Date: 11-Jan-2016
Date of Acceptance: 29-Oct-2015
ISSN: 2157-3735
Publisher: Taylor & Francis
Start Page: 2
End Page: 14
Journal / Book Title: Engineering Project Organization Journal
Volume: 6
Issue: 1
Copyright Statement: © 2016 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Sponsor/Funder: Engineering and Physical Sciences Research Council
Economic and Social Research Council
Funder's Grant Number: EP/H02204X/1
Publication Status: Published
Appears in Collections:Faculty of Engineering
Civil and Environmental Engineering

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