The digital transformation canvas: a conceptual framework for leading the digital transformation process
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Author(s)
Elia, Gianluca
Solazzo, Gianluca
Lerro, Antonio
Pigni, Federico
Tucci, Christopher L
Type
Journal Article
Abstract
Digital transformation has garnered significant interest within the research and business communities, and has become an umbrella concept to address the multiple technological, strategic, operational, and leadership dimensions involved in digitally enabled organizational renewal. Such transformation spans beyond mere automation of existing practices to a radical change of business scope. Despite this increased attention, a shared understanding of exactly what digital transformation encompasses and how a digital transformation initiative can be defined and led is still underdeveloped. This article aims to contribute to this research gap by identifying the multifaceted conceptual and applied dimensions of digital transformation and integrating them into a single, unifying framework. Based on a synthesis of extensive yet fragmented literature and feedback from domain experts, we present a conceptual map (i.e., a canvas) for successful digital transformation initiatives. In addition, we identify the key elements through which one can lead implementation (i.e., roles, competencies, behaviors, and enablers). The article contributes both to academia—by advancing the meaning and constituent factors of digital transformation—and practitioners, with the formulation of a conceptual tool for managers engaged in a systemic design of digital transformation initiatives.
Date Issued
2024-07-01
Date Acceptance
2024-03-01
Citation
Business Horizons, 2024, 67 (4), pp.381-398
ISSN
0007-6813
Publisher
Elsevier
Start Page
381
End Page
398
Journal / Book Title
Business Horizons
Volume
67
Issue
4
Copyright Statement
© 2024 Kelley School of Business, Indiana University. Published by Elsevier Inc. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).
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Subjects
Business
BUSINESS
Business & Economics
CHALLENGE
Conceptual framework
Digital leadership
Digital transformation
DYNAMIC CAPABILITIES
INNOVATION
LEADERSHIP ROLES
Organizational renewal
SCOPE
Social Sciences
Publication Status
Published
Article Number
ARTN 381e398
Date Publish Online
2024-03-29