Evaluating the impact of COVID-19 on the adoption of virtual care in general practice in 20 countries (inSIGHT): rationale and study protocol
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Author(s)
Type
Journal Article
Abstract
Background: In recent decades, virtual care has emerged as a promising option to support primary care delivery. However, despite the potential, adoption rates remained low. With the outbreak of COVID-19, it has suddenly been pushed to the forefront of care delivery. As we progress into the second year of the COVID-19 pandemic, there is a need and opportunity to review the impact remote care had in primary care settings and reassess its potential future role. This study aims to explore the perspectives of General Practitioners (GPs) / Family Doctors on a.) use of virtual care during the COVID-19 pandemic; b.) perceived impact on quality and safety of care; c.) essential factors for high-quality and sustainable use of virtual care in the future. Methods: Online cross-sectional questionnaire of GPs, distributed across 20 countries. The survey was hosted in Qualtrics and distributed using email, social media, and the researchers’ personal contact networks. General Practitioners were eligible for the survey if they were working mainly in primary care during the period of the COVID-19 pandemic. Descriptive statistical analysis will be performed for quantitative variables, and relationships between the use of virtual care and perceptions on impact on quality and safety of care, and participants’ characteristics, may be explored. Qualitative data (free-text responses) will be analysed using framework analysis. Results: Data collection took place from June to September 2020. As of this manuscript’s submission, a total of 1,605 GP respondents participated in the questionnaire. Further data analysis is currently ongoing. Discussion: The study will provide a comprehensive overview of the availability of virtual care technologies, perceived impact on quality and safety of care and essential factors for high-quality future use. In addition, a description of the underlying factors that influence this adoption and perceptions, in both individual GP/FD characteristics, and the context in which they work, will be provided. While the COVID-19 pandemic may prove the first great stress test of the capabilities, capacity, and robustness of digital systems currently in use, remote care will likely remain an increasingly common approach in the future. There is an imperative to identify the main lessons from this unexpected transformation and use them to inform policy decisions and health service design.
Date Issued
2021-08-26
Date Acceptance
2021-07-19
Citation
Journal of Medical Internet Research, 2021, 10 (8), pp.1-9
ISSN
1438-8871
Publisher
JMIR Publications
Start Page
1
End Page
9
Journal / Book Title
Journal of Medical Internet Research
Volume
10
Issue
8
Copyright Statement
©Ana Luísa Neves, Edmond Li, Alice Serafini, Geronimo Jimenez, Heidrun Lingner, Tuomas H Koskela, Robert D Hoffman, Claire Collins, Davorina Petek, Ana Claveria, Rosy Tsopra, Greg Irving, Gustavo Gusso, Braden Gregory O’Neill, Kyle Hoedebecke, Sandra Milena Espitia, Mehmet Ungan, Katarzyna Nessler, Vanja Lazic, Liliana Laranjo, Ensieh Memarian, Maria Jose Fernandez, Saira Ghafur, Gianluca Fontana, Azeem Majeed, Josip Car, Ara Darzi. Originally published in JMIR Research Protocols (https://www.researchprotocols.org), 26.08.2021.
This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Research Protocols, is properly cited. The complete bibliographic information, a link to the original publication on https://www.researchprotocols.org, as well as this copyright and license information must be included.
This is an open-access article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work, first published in JMIR Research Protocols, is properly cited. The complete bibliographic information, a link to the original publication on https://www.researchprotocols.org, as well as this copyright and license information must be included.
License URL
Subjects
digital-first models
patient safety
primary care
quality of care
telemedicine
virtual care
1103 Clinical Sciences
1117 Public Health and Health Services
Publication Status
Published
Article Number
ARTN e30099
Date Publish Online
2021-08-26