An ecosystem-level process model of business model disruption: The disruptor's gambit
File(s)Snihur-2018-7305.pdf (804.37 KB)
Accepted version
Author(s)
Snihur, Yuliya
Thomas, LDW
Burgelman, Robert A
Type
Journal Article
Abstract
Based on a longitudinal case study, this paper presents an ecosystem‐level process model of the interlocking key activities of the business model disruptor, other ecosystem participants (customers, partners, media, analysts), and the incumbent. Together these constitute a strategic process of ecosystem evolution from incumbent‐centered to disruptor‐centered. We identify the phenomenon of a “disruptor's gambit,” where the disruptor reveals its intentions early on through effective framing, followed by rapid adaptation of its business model to satisfy ecosystem needs. These processes generate a virtuous framing‐adaptation cycle, where feed‐forward and feedback enable rapid response to customers and partners, while engaging them as force multipliers during new ecosystem creation. Our findings suggest that framing constitutes a dynamic strategic process enabling disruptors to reduce uncertainty, dislodge powerful incumbents, and shape new ecosystems through business model innovation.
Date Issued
2018-11-01
Date Acceptance
2018-04-17
Citation
Journal of Management Studies, 2018, 55 (7), pp.1278-1316
ISSN
0022-2380
Publisher
Wiley
Start Page
1278
End Page
1316
Journal / Book Title
Journal of Management Studies
Volume
55
Issue
7
Copyright Statement
© 2018 John Wiley & Sons Ltd and Society for the Advancement of Management Studies. This is the accepted version of the following article, which has been published in final form at https://onlinelibrary.wiley.com/doi/abs/10.1111/joms.12343
Subjects
Social Sciences
Business
Management
Business & Economics
adaptation
business model innovation
disruption
ecosystem creation
framing
TECHNOLOGICAL DISCONTINUITIES
INSTITUTIONAL FIELDS
QUALITATIVE RESEARCH
SOCIAL CONSTRUCTION
SOURCE CREDIBILITY
FIRM PERFORMANCE
SUN MICROSYSTEMS
STRATEGY
INNOVATION
MARKET
Business & Management
1503 Business and Management
1505 Marketing
Publication Status
Published
Date Publish Online
2018-04-17