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  4. Anchored differentiation: the role of temporal distance in the comparison and evaluation of new product designs
 
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Anchored differentiation: the role of temporal distance in the comparison and evaluation of new product designs
File(s)
orsc.2021.1454.pdf (1.5 MB)
Published version
OA Location
https://pubsonline.informs.org/doi/10.1287/orsc.2021.1454
Author(s)
Chan, Tian Heong
Lee, Yonghoon G
Jung, HeeJung
Type
Journal Article
Abstract
A new design can be compared with its contemporaries or older designs. In this study, we argue that the temporal distance between the new design and its comparison play an important role in understanding how a new design’s similarity with other designs contributes to its valuation. Construing the value of designs as a combination of their informational value and their expressive value, we propose the “anchored differentiation” hypothesis. Specifically, we argue that expressive value (which is enhanced by how much the new design appears different from others) is emphasized more than informational value (which is enhanced by how much the new design appears similar to others) compared with contemporary designs. Informational value, however, is emphasized more than expressive value when compared against designs from the past. Therefore, both difference from other contemporary designs (contemporary differentiation) and similarity to other past designs (past anchoring) help increase the value of a new design. We find consistent evidence for our theory across both a field study and an experimental study. Furthermore, we show that this is because temporal distance changes the relative emphasis on expressive and informational values. We discuss our contribution to the growing literature on optimal distinctiveness and design innovation by offering a dynamic perspective that helps resolve the tension between similarities and differences in evaluating new designs.
Date Issued
2021-11-01
Date Acceptance
2021-01-08
Citation
Organization Science, 2021, 32 (6), pp.1523-1541
URI
http://hdl.handle.net/10044/1/87500
URL
https://pubsonline.informs.org/doi/10.1287/orsc.2021.1454
DOI
https://www.dx.doi.org/10.1287/orsc.2021.1454
ISSN
1047-7039
Publisher
Institute for Operations Research and Management Sciences
Start Page
1523
End Page
1541
Journal / Book Title
Organization Science
Volume
32
Issue
6
Copyright Statement
© 2021, The Author(s). This work is licensed under a Creative Commons Attribution 4.0 International
License. You are free to copy, distribute, transmit and adapt this work, but you must attribute this
work as “Organization Science.
License URL
http://creativecommons.org/licenses/by/4.0/
Identifier
https://pubsonline.informs.org/doi/10.1287/orsc.2021.1454
Subjects
Social Sciences
Management
Business & Economics
product design
design patents
innovation
optimal distinctiveness
mixed methods
OPTIMAL DISTINCTIVENESS
INNOVATION
UNIQUENESS
CULTURE
FORM
PERCEPTIONS
RESPONSES
ART
LAW
Business & Management
1503 Business and Management
1505 Marketing
Publication Status
Published
Date Publish Online
2021-03-15
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