Consumer search: what can we learn from pre-purchase data?
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Published version
Author(s)
Honka, Elisabeth
Seiler, Stephan
Ursu, Raluca
Type
Journal Article
Abstract
Researchers are increasingly able to observe consumers’ behavior prior to a purchase, such as their navigation through a store or website and the products they consider. Such pre-purchase (or search) data can be valuable to researchers in a variety of ways: as an additional source of information to estimate consumer preferences, to understand how firms can influence the search process through marketing mix variables, and to analyze how limited information about products affects equilibrium market outcomes. We provide an overview of these three research areas with a particular emphasis on online and offline retailing.
Date Issued
2024-03
Date Acceptance
2024-03-01
Citation
Journal of Retailing, 2024, 100 (1), pp.114-129
ISSN
0022-4359
Publisher
Elsevier
Start Page
114
End Page
129
Journal / Book Title
Journal of Retailing
Volume
100
Issue
1
Copyright Statement
© 2024 The Author(s). Published by Elsevier Inc. on behalf of New York University. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/)
License URL
Identifier
http://dx.doi.org/10.1016/j.jretai.2024.02.003
Publication Status
Published
Date Publish Online
2024-03-02