BONIK: A blockchain empowered chatbot for financial transactions
File(s)2011.08846v1.pdf (762.63 KB)
Accepted version
Author(s)
Bhuiyan, Md Saiful Islam
Razzak, Abdur
Ferdous, Md Sadek
Chowdhury, Mohammad Jabed M
Hoque, Mohammad A
Type
Conference Paper
Abstract
A Chatbot is a popular platform to enable users to interact with a software
or website to gather information or execute actions in an automated fashion. In
recent years, chatbots are being used for executing financial transactions,
however, there are a number of security issues, such as secure authentication,
data integrity, system availability and transparency, that must be carefully
handled for their wide-scale adoption. Recently, the blockchain technology,
with a number of security advantages, has emerged as one of the foundational
technologies with the potential to disrupt a number of application domains,
particularly in the financial sector. In this paper, we forward the idea of
integrating a chatbot with blockchain technology in the view to improve the
security issues in financial chatbots. More specifically, we present BONIK, a
blockchain empowered chatbot for financial transactions, and discuss its
architecture and design choices. Furthermore, we explore the developed
Proof-of-Concept (PoC), evaluate its performance, analyse how different
security and privacy issues are mitigated using BONIK.
or website to gather information or execute actions in an automated fashion. In
recent years, chatbots are being used for executing financial transactions,
however, there are a number of security issues, such as secure authentication,
data integrity, system availability and transparency, that must be carefully
handled for their wide-scale adoption. Recently, the blockchain technology,
with a number of security advantages, has emerged as one of the foundational
technologies with the potential to disrupt a number of application domains,
particularly in the financial sector. In this paper, we forward the idea of
integrating a chatbot with blockchain technology in the view to improve the
security issues in financial chatbots. More specifically, we present BONIK, a
blockchain empowered chatbot for financial transactions, and discuss its
architecture and design choices. Furthermore, we explore the developed
Proof-of-Concept (PoC), evaluate its performance, analyse how different
security and privacy issues are mitigated using BONIK.
Date Issued
2021-02-09
Date Acceptance
2020-12-01
Citation
2021, pp.1079-1088
Publisher
IEEE
Start Page
1079
End Page
1088
Copyright Statement
© 2021 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Identifier
http://arxiv.org/abs/2011.08846v1
Source
The 19th IEEE International Conference on Trust, Security and Privacy in Computing and Communications
Subjects
cs.CR
cs.CR
Notes
Accepted at the 19th IEEE International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom 2020)
Publication Status
Published
Start Date
2020-12-29
Finish Date
2021-01-01
Coverage Spatial
Guangzhou, China
Date Publish Online
2021-02-09