Career pathing and innovation capacity in professional service firms
File(s)AMP-2012-0108-A FINAL.docx (96.37 KB)
Accepted version
Author(s)
Malhotra, N
Smets, M
Morris, T
Type
Journal Article
Abstract
In this paper, we start a new conversation about how career paths affect innovation capacity in professional service firms (PSFs) that face escalating pressures from clients to deliver more ingenious solutions plus enhanced efficiency. Using top-tier law firms as an illustrative case, we demonstrate how career path changes, initially made to address these work-life balance concerns, had the virtuous side effect of enhancing innovation capacity. Our study fosters dialogue between PSF research and broader innovation theories, based on four contributions. First, we build much needed conceptual clarity about what innovation means and the forms it takes in the context of PSFs. Second, we show exploration and exploitation are not orthogonal, but connected and mutually reinforcing in PSFs. We conceptualize an Innovation Loop that captures the continuous morphing of one into the other. Third, we draw attention to the neglected role of career pathing as a determinant of innovation capacity by facilitating seamless transitions between exploration and exploitation. Finally, we demonstrate how changing career paths are not a ‘necessary evil’ but create win-win solutions to both accommodate work-life preferences of staff and enhance innovation capacity for the firm.
Date Issued
2016-11
Date Acceptance
2016-08-09
Citation
Academy of Management Perspectives, 2016, 30 (4), pp.369-383
ISSN
1558-9080
Publisher
Academy of Management
Start Page
369
End Page
383
Journal / Book Title
Academy of Management Perspectives
Volume
30
Issue
4
Copyright Statement
© Academy of Management Perspectives
Subjects
Social Sciences
Business
Management
Business & Economics
MANAGEMENT CONSULTING FIRMS
ORGANIZATIONAL AMBIDEXTERITY
DYNAMIC CAPABILITY
LAW-FIRM
KNOWLEDGE
EXPLOITATION
EXPLORATION
STRATEGY
MODEL
ANTECEDENTS
Business & Management
1503 Business and Management
Publication Status
Published
Date Publish Online
2016-10-26