Gaps and overlaps in cancer multidisciplinary team communication: analysis of speech
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Published version
Author(s)
Type
Journal Article
Abstract
Guided by the principles of conversation analysis, we examined the communication practices used to negotiate levels of participation in cancer multidisciplinary team meetings and their implications for patient safety. Three cancer teams participated. Thirty-six weekly meetings were video recorded, encompassing 822 case reviews. A cross-section was transcribed using Jefferson notation. We found a low frequency of gaps between speakers (3%), high frequency of overlaps (24%), and no-gaps-no-overlaps (73%), suggesting fast turn transitions. Securing a turn to speak is challenging due to a systematic reduction in turn-taking opportunities. We contribute to group research with the development of a microlevel methodology for studying multidisciplinary teams.
Date Issued
2021-04-01
Date Acceptance
2020-09-01
Citation
Small Group Research, 2021, 52 (2), pp.189-219
ISSN
1046-4964
Publisher
SAGE Publications
Start Page
189
End Page
219
Journal / Book Title
Small Group Research
Volume
52
Issue
2
Copyright Statement
© The Author(s) 2020. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access pages (https://us.sagepub.com/en-us/nam/open-access-at-sage).
License URL
Sponsor
National Institute of Health Research
Identifier
https://journals.sagepub.com/doi/10.1177/1046496420948498
Subjects
Social Sciences
Psychology, Applied
Management
Psychology, Social
Psychology
Business & Economics
multidisciplinary team
team meetings
decision-making
turn-taking
communication
CARE DECISION-MAKING
TURN-TAKING
LANGUAGE
PERFORMANCE
MEETINGS
WORKING
Business & Management
1503 Business and Management
1701 Psychology
1702 Cognitive Sciences
Publication Status
Published
Date Publish Online
2020-09-13