Leveraging artificial intelligence tools and resources in leadership decisions
Author(s)
Oleribe, Obinna
Taylor-Robinson, Simon
Type
Journal Article
Abstract
Healthcare leaders are continually making choices and solving complex problems that require thoughtful and timely decisions. Traditional decisions were based on a combination of experience, professional judgment, and strategic application of decision-making techniques. While these foundational approaches remain relevant, the rapidly evolving technological landscape with the emergence of artificial intelligence (AI), is introducing new opportunities and challenges for 21st-century leadership.
To deliberately proactively lead in the 21st century, leaders must incorporate AI tools and digital resources into decision-making processes to enhance the efficiency and effectiveness of their operations. This will improve the overall quality and impact of management decisions. Leveraging AI to analyze large datasets, predict trends, and generate evidence-based recommendations will reduce human bias, promote greater equity, and make more data-driven and analytically sound choices that are timely and responsive to evolving needs.
However, the integration of AI is not without ethical complexities. Systematic errors, algorithmic biases, cost and human resources barriers, and data limitations can inadvertently perpetuate or even exacerbate existing inequalities, particularly among vulnerable populations. Leaders must cultivate a new set of leadership competencies – ones that include AI and digital literacy, critical thinking, and ethical reasoning. They must develop these skills to understand how best to harness AI transformative benefits.
The future of effective leadership lies in the ability of leaders to balance traditional wisdom with technological innovation. Moving forward, we propose the ABC of AI-inclusive Decision-Making Process. This process will help leaders navigate AI complexities to make informed, equitably sound, clinical outcome-oriented, and impactful decisions in an increasingly data-driven world.
To deliberately proactively lead in the 21st century, leaders must incorporate AI tools and digital resources into decision-making processes to enhance the efficiency and effectiveness of their operations. This will improve the overall quality and impact of management decisions. Leveraging AI to analyze large datasets, predict trends, and generate evidence-based recommendations will reduce human bias, promote greater equity, and make more data-driven and analytically sound choices that are timely and responsive to evolving needs.
However, the integration of AI is not without ethical complexities. Systematic errors, algorithmic biases, cost and human resources barriers, and data limitations can inadvertently perpetuate or even exacerbate existing inequalities, particularly among vulnerable populations. Leaders must cultivate a new set of leadership competencies – ones that include AI and digital literacy, critical thinking, and ethical reasoning. They must develop these skills to understand how best to harness AI transformative benefits.
The future of effective leadership lies in the ability of leaders to balance traditional wisdom with technological innovation. Moving forward, we propose the ABC of AI-inclusive Decision-Making Process. This process will help leaders navigate AI complexities to make informed, equitably sound, clinical outcome-oriented, and impactful decisions in an increasingly data-driven world.
Date Issued
2025-08-21
Date Acceptance
2025-08-13
Citation
American Journal of Healthcare Strategy, 2025, 1 (3), pp.107-123
ISSN
2995-6242
Publisher
American Journal of Healthcare Strategy (AJHCS)
Start Page
107
End Page
123
Journal / Book Title
American Journal of Healthcare Strategy
Volume
1
Issue
3
Copyright Statement
© 2025 The Author(s) published by AJHCS. This article is available open access under a Creative Commons Attribution 4.0 International License (CC-BY).
License URL
Publication Status
Published