Improving Escalation of Care Development and Validation of the Quality of Information Transfer Tool
Author(s)
Type
Journal Article
Abstract
Objective: To develop and provide validity and feasibility evidence for the QUality of Information Transfer (QUIT) tool.
Background: Prompt escalation of care in the setting of patient deterioration can prevent further harm. Escalation and information transfer skills are not currently measured in surgery.
Methods: This study comprised 3 phases: the development (phase 1), validation (phase 2), and feasibility analysis (phase 3) of the QUIT tool. Phase 1 involved identification of core skills needed for successful escalation of care through literature review and 33 semistructured interviews with stakeholders. Phase 2 involved the generation of validity evidence for the tool using a simulated setting. Thirty surgeons assessed a deteriorating postoperative patient in a simulated ward and escalated their care to a senior colleague. The face and content validity were assessed using a survey. Construct and concurrent validity of the tool were determined by comparing performance scores using the QUIT tool with those measured using the Situation-Background-Assessment-Recommendation (SBAR) tool. Phase 3 was conducted using direct observation of escalation scenarios on surgical wards in 2 hospitals.
Results: A 7-category assessment tool was developed from phase 1 consisting of 24 items. Twenty-one of 24 items had excellent content validity (content validity index >0.8). All 7 categories and 18 of 24 (P < 0.05) items demonstrated construct validity. The correlation between the QUIT and SBAR tools used was strong indicating concurrent validity (r = 0.694, P < 0.001). Real-time scoring of escalation referrals was feasible and indicated that doctors currently have better information transfer skills than nurses when faced with a deteriorating patient.
Conclusions: A validated tool to assess information transfer for deteriorating surgical patients was developed and tested using simulation and real-time clinical scenarios. It may improve the quality and safety of patient care on the surgical ward.
Background: Prompt escalation of care in the setting of patient deterioration can prevent further harm. Escalation and information transfer skills are not currently measured in surgery.
Methods: This study comprised 3 phases: the development (phase 1), validation (phase 2), and feasibility analysis (phase 3) of the QUIT tool. Phase 1 involved identification of core skills needed for successful escalation of care through literature review and 33 semistructured interviews with stakeholders. Phase 2 involved the generation of validity evidence for the tool using a simulated setting. Thirty surgeons assessed a deteriorating postoperative patient in a simulated ward and escalated their care to a senior colleague. The face and content validity were assessed using a survey. Construct and concurrent validity of the tool were determined by comparing performance scores using the QUIT tool with those measured using the Situation-Background-Assessment-Recommendation (SBAR) tool. Phase 3 was conducted using direct observation of escalation scenarios on surgical wards in 2 hospitals.
Results: A 7-category assessment tool was developed from phase 1 consisting of 24 items. Twenty-one of 24 items had excellent content validity (content validity index >0.8). All 7 categories and 18 of 24 (P < 0.05) items demonstrated construct validity. The correlation between the QUIT and SBAR tools used was strong indicating concurrent validity (r = 0.694, P < 0.001). Real-time scoring of escalation referrals was feasible and indicated that doctors currently have better information transfer skills than nurses when faced with a deteriorating patient.
Conclusions: A validated tool to assess information transfer for deteriorating surgical patients was developed and tested using simulation and real-time clinical scenarios. It may improve the quality and safety of patient care on the surgical ward.
Date Issued
2016-03-01
Date Acceptance
2016-03-01
Citation
ANNALS OF SURGERY, 2016, 263 (3), pp.477-486
ISSN
0003-4932
Publisher
Wolters Kluwer Health, Inc.
Start Page
477
End Page
486
Journal / Book Title
ANNALS OF SURGERY
Volume
263
Issue
3
Copyright Statement
© 2016 Wolters Kluwer Health, Inc. All rights reserved. This is a non-final version of an article published in final form in
Annals of Surgery 263(3), March 2016, p 477–486, https://dx.doi.org/10.1097/SLA.0000000000001164
Annals of Surgery 263(3), March 2016, p 477–486, https://dx.doi.org/10.1097/SLA.0000000000001164
Sponsor
National Institute for Health Research
Imperial College Healthcare NHS Trust
National Institute for Health Research (NIHR)
Identifier
http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000370174000008&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=1ba7043ffcc86c417c072aa74d649202
Grant Number
NF-SI-0510-10186
RDPSC 79560
RDPSC 79560
Subjects
Science & Technology
Life Sciences & Biomedicine
Surgery
communication
escalation of care
information transfer
patient safety
simulation
validation
GENERAL-PRACTITIONERS
DISCHARGE SUMMARIES
INTENSIVE-CARE
HOSPITAL DISCHARGE
SURGICAL CARE
HEALTH-CARE
PATIENT HANDOFFS
RISK-ASSESSMENT
MEDICAL ERRORS
NOTECHS SCALE
Publication Status
Published
Date Publish Online
2016-03-01