Barriers and facilitators to incident reporting in mental healthcare settings: a qualitative study
File(s)Accepted version.docx (323.05 KB)
Accepted version
Author(s)
Type
Journal Article
Abstract
Introduction
Barriers and facilitators to incident reporting have been widely researched in general healthcare. However, it is unclear if the findings are applicable to mental healthcare where care is increasingly complex.
Aim
To investigate if barriers and facilitators affecting incident reporting in mental healthcare are consistent with factors identified in other healthcare settings.
Method
Data were collected from focus groups (n=8) with 52 members of staff from across [a large Mental Health] Trust and analysed with thematic analysis.
Results
Five themes were identified during the analysis. Three themes (i)learning and improvement, (ii)time, and (iii)fear were consistent with the existing wider literature on barriers and facilitators to incident reporting. Two further themes (iv)interaction between patient diagnosis and incidents and (v)aftermath of an incident – prosecution specifically linked to the provision of mental healthcare.
Conclusions
Whilst some barriers and facilitators to incident reporting identified in other settings are also prevalent in the mental healthcare setting, the increased incidence of violent and aggressive behaviour within mental healthcare presents a unique challenge for incident reporting.
Clinical Implications
Although Interventions to improve incident reporting may be adapted/adopted from other settings, there is a need to develop specific interventions to improve reporting of violent and aggressive incidents.
Barriers and facilitators to incident reporting have been widely researched in general healthcare. However, it is unclear if the findings are applicable to mental healthcare where care is increasingly complex.
Aim
To investigate if barriers and facilitators affecting incident reporting in mental healthcare are consistent with factors identified in other healthcare settings.
Method
Data were collected from focus groups (n=8) with 52 members of staff from across [a large Mental Health] Trust and analysed with thematic analysis.
Results
Five themes were identified during the analysis. Three themes (i)learning and improvement, (ii)time, and (iii)fear were consistent with the existing wider literature on barriers and facilitators to incident reporting. Two further themes (iv)interaction between patient diagnosis and incidents and (v)aftermath of an incident – prosecution specifically linked to the provision of mental healthcare.
Conclusions
Whilst some barriers and facilitators to incident reporting identified in other settings are also prevalent in the mental healthcare setting, the increased incidence of violent and aggressive behaviour within mental healthcare presents a unique challenge for incident reporting.
Clinical Implications
Although Interventions to improve incident reporting may be adapted/adopted from other settings, there is a need to develop specific interventions to improve reporting of violent and aggressive incidents.
Date Issued
2020-06
Date Acceptance
2019-10-21
Citation
Journal of Psychiatric and Mental Health Nursing, 2020, 27 (3), pp.211-223
ISSN
1351-0126
Publisher
Wiley
Start Page
211
End Page
223
Journal / Book Title
Journal of Psychiatric and Mental Health Nursing
Volume
27
Issue
3
Copyright Statement
© 2019 John Wiley & Sons Ltd. This is the peer reviewed version of the following article, which has been published in final form at https://onlinelibrary.wiley.com/doi/abs/10.1111/jpm.12570. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.
Sponsor
National Institute of Health Research
National Institute for Health Research
National Institute for Health Research
Identifier
https://onlinelibrary.wiley.com/doi/full/10.1111/jpm.12570
Grant Number
n/a
NF SI 061710038
Subjects
Science & Technology
Life Sciences & Biomedicine
Nursing
Psychiatry
incident reporting
mental health
patient safety
qualitative
PATIENT SAFETY
PSYCHIATRIC-INPATIENTS
VIOLENCE
STRATEGIES
NURSES
incident reporting
mental health
patient safety
qualitative
11 Medical and Health Sciences
17 Psychology and Cognitive Sciences
Nursing
Publication Status
Published
Date Publish Online
2019-10-22