Argumentation as a framework for interactive explanations for recommendations
File(s)ie.pdf (768.08 KB)
Accepted version
Author(s)
Rago, Antonio
Cocarascu, Oana
Bechlivanidis, Christos
Toni, Francesca
Type
Conference Paper
Abstract
As AI systems become ever more intertwined in our personallives, the way in which they explain themselves to and inter-act with humans is an increasingly critical research area. Theexplanation of recommendations is, thus a pivotal function-ality in a user’s experience of a recommender system (RS),providing the possibility of enhancing many of its desirablefeatures in addition to itseffectiveness(accuracy wrt users’preferences). For an RS that we prove empirically is effective,we show how argumentative abstractions underpinning rec-ommendations can provide the structural scaffolding for (dif-ferent types of) interactive explanations (IEs), i.e. explana-tions empowering interactions with users. We prove formallythat these IEs empower feedback mechanisms that guaranteethat recommendations will improve with time, hence render-ing the RSscrutable. Finally, we prove experimentally thatthe various forms of IE (tabular, textual and conversational)inducetrustin the recommendations and provide a high de-gree oftransparencyin the RS’s functionality.
Date Acceptance
2020-06-03
Citation
Proceedings of the 17th International Conference on Principles of Knowledge Representation and Reasoning — Applications and Systems, pp.805-815
ISBN
978-0-9992411-7-2
ISSN
2334-1033
Publisher
IJCAI
Start Page
805
End Page
815
Journal / Book Title
Proceedings of the 17th International Conference on Principles of Knowledge Representation and Reasoning — Applications and Systems
Copyright Statement
Copyright © 2020 International Joint Conferences on Artificial Intelligence Organization
Sponsor
Engineering & Physical Science Research Council (EPSRC)
Engineering & Physical Science Research Council (EPSRC)
Grant Number
EP/R0222091/1
EP/P029558/1
Source
KR 2020, 17th International Conference on Principles of Knowledge Representation and Reasoning
Publication Status
Published
Start Date
2020-09-12
Finish Date
2020-09-18
Coverage Spatial
Rhodes, Greece
Date Publish Online
2021-09-18