Accurately predicting the nonlinear dynamic response of aero-engine components is critical, as excessive vibration amplitudes can considerably reduce the operational lifespan. This paper compares experimental and numerical nonlinear dynamic responses of an industrial aero-engine, specifically focusing on the first stage turbine bladed disk with under-platform dampers (UPDs). The friction forces between UPDs and blades result in a strongly nonlinear dynamic response, influenced by stick, slip and separation contact states at the interfaces. These contact states, and the resulting global dynamic responses, are predicted with an advanced industrial modelling approach for nonlinear dynamics. The predictions are compared, updated and validated against measurement data from an operational engine test. Results highlight the importance to validate models against industrial data and show that realistic contact pressure distributions are required for increased prediction reliability. The novelty of this work includes (1) the use of unique industrial experimental data from a fully operational aero-engine, (2) the observation, at the end of engine testing, of real contact conditions in blade/UPD interfaces, (3) detailed modelling of these contact conditions with high-fidelity finite element representations in nonlinear dynamic solvers. Based on this unique industrial validation work, guidelines are proposed to improve the state-of-the-art modelling of nonlinear dynamics in structures with friction contacts.