You and I have nothing in common: the role of dissimilarity in interpersonal influence
File(s)
Author(s)
Tuk, Mirjam
Verlegh, Peeter
Smidts, Ale
Wigboldus, Daniel
Type
Journal Article
Abstract
Source characteristics are a key determinant of preferences and choice in the interpersonal influence process. Extant literature documents the positive impact of similarity between oneself and an opinion provider on advice taking, but much less is known about how dissimilarity affects choice. While earlier research assumed that people ignore or discount the opinions of dissimilar others, we argue that dissimilarity can lead to preference and choice contrast. We posit that perceptions of dissimilarity trigger a more general hypothesis of dissimilarity. As a result, a preference contrast is observed, driven by people’s tendency to interpret the provided opinion in a way that confirms their dissimilarity hypothesis. Five studies confirm the emergence of preference and choice contrast due to dissimilarity, and support the proposed mechanism. We discuss the relevance of proper baseline conditions for (dis)similarity research, as well as implications for research within the domain of interpersonal influence.
Date Issued
2019-03-01
Date Acceptance
2018-12-20
Citation
Organizational Behavior and Human Decision Processes, 2019, 151, pp.49-60
ISSN
0749-5978
Publisher
Elsevier
Start Page
49
End Page
60
Journal / Book Title
Organizational Behavior and Human Decision Processes
Volume
151
Copyright Statement
© 2019 Elsevier Inc. All rights reserved. This manuscript is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International Licence http://creativecommons.org/licenses/by-nc-nd/4.0/
Subjects
15 Commerce, Management, Tourism And Services
17 Psychology And Cognitive Sciences
Social Psychology
Publication Status
Published
Date Publish Online
2019-01-16