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Predictive factors of customer satisfaction and loyalty in restaurants
Author(s)
Fernandez, Jorge
Type
Dissertation
Version
Imperial Users only
Date Issued
2012
Date Awarded
2012
URI
Format Extent
541976 bytes
Creator
Fernandez, Jorge
Publisher Department
Imperial College Business School
Publisher Institution
Imperial College London
Qualification Level
Masters
Qualification Name
MBA
Course Name
MBA