A cloud-based robot system for long-term interaction: principles, implementation, lessons learned
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Published version
OA Location
Author(s)
Type
Journal Article
Abstract
Making the transition to long-term interaction with social-robot systems has been identified as one of the main challenges in human-robot interaction. This article identifies four design principles to address this challenge and applies them in a real-world implementation: cloud-based robot control, a modular design, one common knowledge base for all applications, and hybrid artificial intelligence for decision making and reasoning. The control architecture for this robot includes a common Knowledge-base (ontologies), Data-base, “Hybrid Artificial Brain” (dialogue manager, action selection and explainable AI), Activities Centre (Timeline, Quiz, Break and Sort, Memory, Tip of the Day, ), Embodied Conversational Agent (ECA, i.e., robot and avatar), and Dashboards (for authoring and monitoring the interaction). Further, the ECA is integrated with an expandable set of (mobile) health applications. The resulting system is a Personal Assistant for a healthy Lifestyle (PAL), which supports diabetic children with self-management and educates them on health-related issues (48 children, aged 6–14, recruited via hospitals in the Netherlands and in Italy). It is capable of autonomous interaction “in the wild” for prolonged periods of time without the need for a “Wizard-of-Oz” (up until 6 months online). PAL is an exemplary system that provides personalised, stable and diverse, long-term human-robot interaction.
Date Issued
2022-03-01
Date Acceptance
2021-07-01
Citation
ACM Transactions on Human-Robot Interaction, 2022, 11 (1)
ISSN
2573-9522
Publisher
Assoc Computing Machinery
Journal / Book Title
ACM Transactions on Human-Robot Interaction
Volume
11
Issue
1
Copyright Statement
© 2021 Copyright held by the owner/author(s).
License URL
Sponsor
Commission of the European Communities
Royal Academy Of Engineering
Identifier
http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000753656800008&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=1ba7043ffcc86c417c072aa74d649202
Grant Number
643783
CiET1718\46
Subjects
Science & Technology
Technology
Robotics
Cloud-based robots
long-term human-robot interaction
conversational agents
pervasive lifestyle support
SOCIAL ROBOTS
VIRTUAL AGENTS
CHILDREN
WORLD
YOUNG
EXPLANATION
AUTOMATION
ONTOLOGY
DIALOGUE
BEHAVIOR
Publication Status
Published
Article Number
ARTN 8
Date Publish Online
2021-10-01