Rumor communities, social media, and forthcoming innovations: the shaping of technological frames in product market evolution
File(s)Rumor Communities_2018-10-10d.docx (149.46 KB)
Accepted version
Author(s)
Seidel, Victor
Hannigan, Tim
Phillips, Nelson
Type
Journal Article
Abstract
Technological frames provide an interpretive mechanism for individuals to evaluate new product innovations. These frames therefore play an important role in product market evolution. But how are technological frames themselves shaped? Prior research has demonstrated how technological frames are influenced by consumers’ direct experience with new products and are informed by traditional media evaluations. More recently, however, the emergence of social media has resulted in the development of new arenas where consumers, producers, and other actors discuss and debate forthcoming product innovations by exchanging rumors and propositions. Integrating insights from the sociology of rumor and the affordances of social media, we propose a model of how online product rumor communities shape technological frames in a way not accounted for by prior models of innovation and product market evolution. Online product rumor communities influence product market evolution not only when products are released but also in the “pre-history” of product markets.
Date Issued
2020-04-01
Date Acceptance
2018-10-05
Citation
Academy of Management Review, 2020, 45 (2), pp.304-324
ISSN
0363-7425
Publisher
Academy of Management
Start Page
304
End Page
324
Journal / Book Title
Academy of Management Review
Volume
45
Issue
2
Copyright Statement
© 2018 Academy of Management.
Subjects
Social Sciences
Business
Management
Business & Economics
INFORMATION-TECHNOLOGY
USER INNOVATIONS
INDUSTRY
CONSTRUCTION
LEGITIMACY
DESIGN
CATEGORIES
SENSEMAKING
STRATEGIES
REPUTATION
1503 Business and Management
1505 Marketing
Business & Management
Publication Status
Published
Date Publish Online
2018-10-17