Will they come and will they stay? Online Social Networks and news consumption on external websites
File(s)Will they come and will they stay_spiral.pdf (370.14 KB)
Accepted version
Author(s)
Sismeiro, CIR
Mahmood, A
Type
Journal Article
Abstract
This study explores the role of online enga
gement, homophily and social influence in
explaining traffic and news consumption by social
network users at an external news website.
The authors jointly model visits and page views
for a panel of users who registered with the
news site using their Facebook accounts. In th
eir model, the authors account for homophily
using a latent space approach, and account fo
r endogeneity, heterogeneity, and unobservable
correlates. The results show
that measures of an indivi
dual’s activity on Facebook are
positively associated with that individual’s actions at the news site. In addition, knowing what
a user’s Facebook
friends
do at the content website provides insights into a focal user’s
behavior at that website, as visitors with friends
who visit external news sites are more likely to
visit the news website studied. In
addition, news consumption (not
just visits) also depends on
friend’s actions but such an impact varies w
ith the individual’s underl
ying browsing mode. We
highlight the importance of social influence
in news consumption and further show that
homophily bias in news consumption is similar
to prior research in other categories. Our study
also highlights that visitors’ past browsing patter
ns are important predictors of future content
consumption, although social network informa
tion significantly impr
oves prediction beyond
the effect of such more traditional behavioral metrics. Finally, we find that Managers can use
readily available data for bot
h prediction and targeting.
gement, homophily and social influence in
explaining traffic and news consumption by social
network users at an external news website.
The authors jointly model visits and page views
for a panel of users who registered with the
news site using their Facebook accounts. In th
eir model, the authors account for homophily
using a latent space approach, and account fo
r endogeneity, heterogeneity, and unobservable
correlates. The results show
that measures of an indivi
dual’s activity on Facebook are
positively associated with that individual’s actions at the news site. In addition, knowing what
a user’s Facebook
friends
do at the content website provides insights into a focal user’s
behavior at that website, as visitors with friends
who visit external news sites are more likely to
visit the news website studied. In
addition, news consumption (not
just visits) also depends on
friend’s actions but such an impact varies w
ith the individual’s underl
ying browsing mode. We
highlight the importance of social influence
in news consumption and further show that
homophily bias in news consumption is similar
to prior research in other categories. Our study
also highlights that visitors’ past browsing patter
ns are important predictors of future content
consumption, although social network informa
tion significantly impr
oves prediction beyond
the effect of such more traditional behavioral metrics. Finally, we find that Managers can use
readily available data for bot
h prediction and targeting.
Date Issued
2017-01-13
Date Acceptance
2016-10-26
Citation
Journal of Interactive Marketing, 2017, 37, pp.117-132
ISSN
1520-6653
Publisher
Elsevier
Start Page
117
End Page
132
Journal / Book Title
Journal of Interactive Marketing
Volume
37
Copyright Statement
© 2017 Direct Marketing Educational Foundation, Inc., dba Marketing EDGE. All rights reserved. This manuscript is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/
Identifier
https://www.sciencedirect.com/science/article/pii/S1094996816300731?via%3Dihub
Subjects
Social Sciences
Business
Business & Economics
Online social networks
News
Social influence
Homophily
Latent space approach
WORD-OF-MOUTH
MEDIA
BEHAVIOR
SALES
CONTAGION
PRODUCT
MODELS
DIFFUSION
INTERNET
REVIEWS
Marketing
0806 Information Systems
1505 Marketing
Publication Status
Published
Date Publish Online
2017-01-13