Technology evaluations are associated with psychological need satisfaction across different levels of experience: An application of the METUX Scales
File(s)fpsyg-14-1092288.pdf (897.36 KB)
Published version
Author(s)
Burnell, Ryan
Peters, Dorian
Ryan, Richard M
Calvo, Rafael
Type
Journal Article
Abstract
Digital technologies have the capacity to impact psychological wellbeing in both positive and negative ways. Improving technologies with respect to wellbeing requires nuanced understanding of this impact and reliable ways to measure it. Across two experiments with 1,521 participants, we investigated the relations between psychological needs and people’s evaluations of technologies (with respect to satisfaction, usability, and measures of value). To do so, we improved and validated four scales, first put forward as part of the METUX model of technology interaction, that measure psychological needs at the life, behavior, task,
and interface levels. Each of these scales had good psychometric properties when applied to four separate technologies (Facebook, TikTok, Blackboard, and Moodle). At each of the four levels, psychological need satisfaction and frustration were associated with standard measures of usability and user satisfaction, and correlation patterns supported the METUX model and its approach to differentiating spheres of technology experience
and interface levels. Each of these scales had good psychometric properties when applied to four separate technologies (Facebook, TikTok, Blackboard, and Moodle). At each of the four levels, psychological need satisfaction and frustration were associated with standard measures of usability and user satisfaction, and correlation patterns supported the METUX model and its approach to differentiating spheres of technology experience
Date Issued
2023-05-18
Date Acceptance
2023-04-17
Citation
Frontiers in Psychology, 2023, 14, pp.1-12
ISSN
1664-1078
Publisher
Frontiers Media S.A.
Start Page
1
End Page
12
Journal / Book Title
Frontiers in Psychology
Volume
14
Copyright Statement
Copyright © 2023 Burnell, Peters, Ryan and Calvo. This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.
License URL
Identifier
https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1092288/full
Publication Status
Published
Article Number
1092288
Date Publish Online
2023-05-18