On the effect of augmented-reality multi-user interfaces and shared mental models on human-robot trust
Author(s)
Chacón Quesada, Rodrigo
Estévez Casado, Fernando
Demiris, Yiannis
Type
Conference Paper
Abstract
Augmented Reality multi-user interfaces facilitate communication, coordination and collaboration among teams. Moreover, these interfaces can help to align the team’s perceptions and expectations under a shared mental model. This model is a psychological construct that represents the common knowledge, beliefs, and understandings held by team members. In this paper, we study to what extent, if any, the combination of Augmented Reality multi-user interfaces and shared mental models affects human-robot trust. To this end, we developed an Augmented Reality multi-user interface to perform a user study (N = 37) comparing non-dyadic human-robot interactions with a quadruped robot exhibiting low reliability (Group 3), against dyadic interactions while the robot exhibited high-reliability (Group 1) or low-reliability (Group 2). We made this comparison using validated trust questionnaires relevant to HRI. Our results, obtained via Bayesian data analysis methods, show differences in the distribution of answers between groups 1 and 2. Notably, this difference is smaller between groups 1 and 3, which suggests that the combination of shared mental models and multi-user interfaces holds promise as an effective way to manage and calibrate human-robot trust.
Date Issued
2024-10-30
Date Acceptance
2024-08-26
Citation
2024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN), 2024, pp.1316-1322
ISBN
979-8-3503-7502-2
ISSN
1944-9437
Publisher
IEEE
Start Page
1316
End Page
1322
Journal / Book Title
2024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN)
Copyright Statement
Copyright © 2024 IEEE. This is the author’s accepted manuscript made available under a CC-BY licence in accordance with Imperial’s Research Publications Open Access policy (www.imperial.ac.uk/oa-policy)
License URL
Identifier
http://dx.doi.org/10.1109/ro-man60168.2024.10731396
Source
2024 33rd IEEE International Conference on Robot and Human Interactive Communication (ROMAN)
Publication Status
Published
Start Date
2024-08-26
Finish Date
2024-08-30
Coverage Spatial
Pasadena, CA, USA
Date Publish Online
2024-10-30