Boundary spanning and knowledge exploration in a professional services firm
File(s)Mors, Rogan, Lynch_2019 Open Access.pdf (925.39 KB)
Accepted version
Author(s)
Louise Mors, Marie
Rogan, Michelle
Lynch, Susan E
Type
Journal Article
Abstract
Exploration for new knowledge is critical to the performance of professional service firms. The networks of partners in professional service firms are thought to be important for knowledge exploration because they typically span both the firm’s internal and external boundaries aiding the flow of novel information to the firm. Yet, to date prior studies of individual-level boundary spanning have focused primarily on the benefits of boundary spanning and only recently begun to address the costs of building and maintaining boundary spanning ties. We add to this stream of research and propose that the knowledge exploration benefits of internal boundary spanning ties accrue more slowly than the costs, resulting in a curvilinear relationship with knowledge exploration. Moreover, we propose that the effects of internal and external boundary spanning ties on exploration are interdependent, because effective exploration requires not only the selection of ideas externally, but also their transmission internally. Our study of 1,449 ties of partners in a consulting firm supports these arguments providing a more nuanced view of boundary spanning ties for knowledge exploration in professional service firms.
Date Issued
2018-10-01
Date Acceptance
2018-08-21
Citation
Journal of Professions and Organization, 2018, 5 (3), pp.184-205
ISSN
2051-8803
Publisher
Oxford University Press (OUP)
Start Page
184
End Page
205
Journal / Book Title
Journal of Professions and Organization
Volume
5
Issue
3
Copyright Statement
© The Author(s) 2018. Published by Oxford University Press. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com
This article is published and distributed under the terms of the Oxford University Press, Standard Journals Publication Model (https://academic.oup.com/journals/pages/open_access/funder_policies/chorus/standard_publication_model). This is a pre-copy-editing, author-produced version of an article accepted for publication in Journal of Professions and Organization following peer review. The definitive publisher-authenticated version Marie Louise Mors, Michelle Rogan, Susan E Lynch, Boundary spanning and knowledge exploration in a professional services firm, Journal of Professions and Organization, Volume 5, Issue 3, October 2018, Pages 184–205 is available online at: https://doi.org/10.1093/jpo/joy012
This article is published and distributed under the terms of the Oxford University Press, Standard Journals Publication Model (https://academic.oup.com/journals/pages/open_access/funder_policies/chorus/standard_publication_model). This is a pre-copy-editing, author-produced version of an article accepted for publication in Journal of Professions and Organization following peer review. The definitive publisher-authenticated version Marie Louise Mors, Michelle Rogan, Susan E Lynch, Boundary spanning and knowledge exploration in a professional services firm, Journal of Professions and Organization, Volume 5, Issue 3, October 2018, Pages 184–205 is available online at: https://doi.org/10.1093/jpo/joy012
Identifier
https://academic.oup.com/jpo/article/5/3/184/5127702
Publication Status
Published
Date Publish Online
2018-10-12