Conceptualising value creation in data-driven services: the case of vehicle data
File(s)Conceptualising value creation.pdf (2.79 MB)
Published version
Author(s)
Kaiser, C
Stocker, A
Viscusi, G
Fellmann, M
Richter, A
Type
Journal Article
Abstract
The creation of data-driven services generates new value streams, leading to the emergence of new actors and ultimately to new market configurations. In the automotive industry, the data generated by vehicles during use paves the way for new types of data-driven services. Based on interviews with eleven prominent experts of the Central European automotive industry, we identify key actors in establishing vehicle data-driven services and their data sharing relationships. We illustrate both in a conceptual multi- actor model for value creation in vehicle data-driven services and evaluate it in the context of six real- life cases. Our study adopts an ecosystem perspective and marks an important step towards the systematic design of a conceptual multi-actor model for vehicle data-driven value creation that can help to guide next research endeavours in data-driven service development.
Date Issued
2021-08-01
Online Publication Date
2021-04-29T09:14:18Z
Date Acceptance
2021-02-16
ISSN
0268-4012
Publisher
Elsevier
Start Page
1
End Page
15
Journal / Book Title
International Journal of Information Management
Volume
59
Issue
1
Copyright Statement
© 2021 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/)
License URI
Sponsor
European Union
Identifier
https://www.sciencedirect.com/science/article/pii/S0268401221000281
Grant Number
Horizon 2020 research and innovation programme
Subjects
Value Creation
Data-Driven Services
Automotive
Data Sharing
Conceptual Model
0805 Distributed Computing
0806 Information Systems
0807 Library and Information Studies
Information Systems
Publication Status
Published
Article Number
102335
Date Publish Online
2021-03-13