Towards Mass Individualisation: setting the scope and industrial implication
File(s)DSJ_2100018_REV.pdf (3.16 MB)
Published version
Author(s)
Sikhwal, Ravi K
Childs, Peter RN
Type
Journal Article
Abstract
Within the last few years, a need for renewed product personalisation has been observed in some markets such as consumer electronics, fashion to meet the exact demands of the customers. Product customisation emphasises the fulfilment of explicit requirements of a defined market segment, but product individualisation targets at satisfying the particular needs of a customer. Mass Individualisation (MI) is a new product design approach comprising of an open hardware platform and multiple modules to be integrated with the platform. It gives freedom to end-users to integrate different modules into the platform as per their choice. Technological and strategic integration of all actors involved in the design process is the primary focus of this research. This paper identifies key areas which need to be focussed on to realise this approach and convert it into an industrial practice by an explorative study of existing product design and customisation approaches. An industrial survey was conducted, and results for the industrial implication and insights on this approach are presented. The findings show that the end product from product design for MI will be more creative and innovative by the networking of all actors, and offers more individualised and technologically advanced products.
Date Issued
2021-10-05
Date Acceptance
2021-10-01
Citation
Design Science, 2021, 7, pp.1-34
ISSN
2053-4701
Publisher
Cambridge University Press
Start Page
1
End Page
34
Journal / Book Title
Design Science
Volume
7
Copyright Statement
© The Author(s), 2021. Published by Cambridge University Press. This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/4.0), which permits unrestricted re-use, distribution and reproduction, provided the original article is properly cited.
License URL
Identifier
http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000721234200001&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=1ba7043ffcc86c417c072aa74d649202
Subjects
Science & Technology
Technology
Engineering, Manufacturing
Engineering
collaborative design
Mass customisation
Mass individualisation
product design innovation
open platform products
CO-CREATION
PRODUCT DESIGN
OPEN INNOVATION
CUSTOMIZATION
SMART
PLATFORM
PERSONALIZATION
FLEXIBILITY
MANAGEMENT
CUSTOMERS
Publication Status
Published
Article Number
PII S2053470121000184
Date Publish Online
2021-10-05