Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed
File(s)
Author(s)
Flott, KM
Graham, C
Darzi, A
Mayer, E
Type
Journal Article
Date Issued
2016-06-20
Date Acceptance
2016-05-28
Citation
BMJ Quality & Safety, 2016, 26, pp.502-507
ISSN
2044-5423
Publisher
BMJ Publishing Group
Start Page
502
End Page
507
Journal / Book Title
BMJ Quality & Safety
Volume
26
Copyright Statement
© 2016 The Authors. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/
Sponsor
National Institute for Health Research
Grant Number
NF-SI-0510-10186
Subjects
Science & Technology
Life Sciences & Biomedicine
Health Care Sciences & Services
Health Policy & Services
QUALITY-IMPROVEMENT
HEALTH-CARE
HOSPITAL-CARE
EXPERIENCES
Patient satisfaction
Patient-centred care
Quality improvement
Surveys
Publication Status
Published