In search of meaningful work on digital freelancing platforms: the case of design professionals
File(s)
Author(s)
Nemkova, Ekaterina
Demirel, Pelin
Baines, Linda
Type
Journal Article
Abstract
Growth of the platform economy has been accompanied by critiques of the fragmented, isolated and precarious nature of the employment it offers. Yet, little is known about how creative freelancers perceive the meaning of work on the platforms. Based on 40 interviews with freelancers, clients, platform owners and industry experts, this paper reveals that most freelancers are concerned about how operating through the platform, and their dependence on it, is undermining the meaningfulness of their work. Freelancers find that the platforms are eroding both the manifest (i.e. monetary) and latent (i.e. non‐monetary) meaning of their work although they are mostly concerned about the latent element of meaning. The analysis reveals that the small group of freelancers who pursue meaningful work and earn a sustainable income on platforms are those with strong entrepreneurial orientation.
Date Issued
2019-11
Date Acceptance
2019-08-01
Citation
New Technology, Work and Employment, 2019, 34 (3), pp.226-243
ISSN
0268-1072
Publisher
Wiley
Start Page
226
End Page
243
Journal / Book Title
New Technology, Work and Employment
Volume
34
Issue
3
Copyright Statement
© 2019 The Authors. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited (https://creativecommons.org/licenses/by/4.0/).
Identifier
https://onlinelibrary.wiley.com/doi/full/10.1111/ntwe.12148
Subjects
Science & Technology
Social Sciences
Technology
Ergonomics
Management
Engineering
Business & Economics
freelancing
meaningful work
platform economy
precarity
global labour
entrepreneurship
GIG ECONOMY
SELF-EMPLOYMENT
PRECARIOUS WORK
LABOR
BUSINESS
FLEXIBILITY
PERFORMANCE
CAPITALISM
MANAGEMENT
REPUTATION
Industrial Relations
0899 Other Information and Computing Sciences
1503 Business and Management
1203 Design Practice and Management
Publication Status
Published
Article Number
ntwe.12148
Date Publish Online
2019-08-19