Homes must become low energy, resilient to climate change and provide comfort for households, as part of the European renovation wave. Renovation involves millions of decisions and actions. Owner-occupied households are a key group of decision-makers, but with conflicting demands on their time and finances. Householders collect information from multiple sources. However, previous research has found that the detail of available information and data on renovation is difficult to find. Therefore, this paper aims to identify householder uncertainties and related information and data needs, to support early-stage energy renovation decision-making. Co-design has been found to be beneficial in designing energy demand reduction strategies, leading to meaningful outcomes for householders, however, it was found to lead to further information requirements. The open virtual information exchange reported here, inspired by co-design and virtual workshop approaches, was effective in identifying uncertainties and gathering feedback on information types and data to address them. Householders' require trusted specialists to visit the home in-person. The information identified could be shared via trials at renovation information hubs, potentially using digital apps to connect renovation opportunity, householders' and trusted practitioners. There is much householder uncertainty around housing renovation and more work is needed to move able-to-pay householders from renovation planning to renovation in practice.