Acquiring user tradeoff strategies and preferences for negotiating agents: a default-then-adjust method
OA Location
Author(s)
Luo, X
Jennings, NR
Shadbolt, N
Type
Journal Article
Abstract
A wide range of algorithms have been developed for various types of negotiating agents. In developing such algorithms the main focus has been on their efficiency and their effectiveness. However, this is only a part of the picture. Typically, agents negotiate on behalf of their owners and for this to be effective the agents must be able to adequately represent their owners? strategies and preferences for negotiation. However, the process by which such knowledge is acquired is typically left unspecified. To address this problem, we undertook a study of how user information about negotiation tradeoff strategies and preferences can be captured. Specifically, we devised a novel default-then-adjust acquisition technique. In this, the system firstly does a structured interview with the user to suggest the attributes that the tradeoff could be made between, then it asks the user to adjust the suggested default tradeoff strategy by improving some attribute to see how much worse the attribute being traded off can be made while still being acceptable, and, finally, it asks the user to adjust the default preference on the tradeoff alternatives. This method is consistent with the principles of standard negotiation theory and to demonstrate its effectiveness we implemented a prototype system and performed an empirical evaluation in an accommodation renting scenario. The result of this evaluation indicates the proposed technique is helpful and efficient in accurately acquiring the users? tradeoff strategies and preferences.
Date Issued
2005-09-19
Date Acceptance
2005-08-04
Citation
International Journal of Human-Computer Studies, 2005, 64 (4), pp.304-321
ISSN
1095-9300
Publisher
Elsevier
Start Page
304
End Page
321
Journal / Book Title
International Journal of Human-Computer Studies
Volume
64
Issue
4
Copyright Statement
© 2005 Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/
Identifier
http://eprints.soton.ac.uk/264474/
Subjects
Science & Technology
Social Sciences
Technology
Computer Science, Cybernetics
Ergonomics
Psychology, Multidisciplinary
Computer Science
Engineering
Psychology
COMPUTER SCIENCE, CYBERNETICS
ERGONOMICS
PSYCHOLOGY, MULTIDISCIPLINARY
tradeoff strategy and preference
knowledge acquisition
preference acquisition
automated negotiation
software agents
AUTOMATED NEGOTIATIONS
KNOWLEDGE
MODEL
INFORMATION
SIMILARITY
Human Factors
08 Information And Computing Sciences
17 Psychology And Cognitive Sciences
Publication Status
Published