Styles in business process modeling: an exploration and a model
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Published version
Author(s)
Type
Journal Article
Abstract
Business process models are an important means to design, analyze, implement, and control business processes. As with every type of conceptual model, a business process model has to meet certain syntactic, semantic, and pragmatic quality requirements to be of value. For many years, such quality aspects were investigated by centering on the properties of the model artifact itself. Only recently, the process of model creation is considered as a factor that influences the resulting model’s quality. Our work contributes to this stream of research and presents an explorative analysis of the process of process modeling (PPM). We report on two large-scale modeling sessions involving 115 students. In these sessions, the act of model creation, i.e., the PPM, was automatically recorded. We conducted a cluster analysis on this data and identified three distinct styles of modeling. Further, we investigated how both task- and modeler-specific factors influence particular aspects of those modeling styles. Based thereupon, we propose a model that captures our insights. It lays the foundations for future research that may unveil how high-quality process models can be established through better modeling support and modeling instruction.
Date Issued
2013-05-29
Date Acceptance
2013-05-10
Citation
Software and Systems Modeling, 2013, 14 (3), pp.1055-1080
ISSN
1619-1374
Publisher
Springer Verlag
Start Page
1055
End Page
1080
Journal / Book Title
Software and Systems Modeling
Volume
14
Issue
3
Copyright Statement
© The Author(s) 2013. This article is distributed under the terms of the Creative Commons Attribution License which permits any use, distribution, and reproduction in any medium, provided the original author(s) and the source are credited.
License URL
Subjects
Software Engineering
0803 Computer Software
0806 Information Systems
Publication Status
Published